Purchase Guide

What Shipping Methods Are Available?

EMS is available. 

Do You Ship Internationally?

Yes we do shipping through EMS internationally

How Long Will It Take To Get My Package?

We are made to order. For the delivery, New Zealand and South Korea will take up to 7days, the rest of the country will take up to 14 days after finish to make the products.


What Payment Methods Are Accepted?

Stripe’s payments platform lets you accept credit cards, debit cards, mobile wallets, and dozens of payment methods from around the world—all with a single integration.

Is Buying On-Line Safe?

Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security. You can rest assured that your donors information is safe and secure.

Orders & Returns

How do I place an Order?

You can put in the basket after choosing the size, color, denim origin and payment will be accepted directly in the product page.

How Can I Cancel Or Change My Order?

You can easily cancer from your login page. If you can’t contact us.

Do I need an account to place an order?

We recommend you to log in first before you order to make it easy for return. 

However, you don’t need a stripe account to place the order. Understand what information your customers need to pay with Stripe. The answer is no! Customers simply need a debit or credit card in order to pay. Payment with Stripe is a very simply process, and customers can just use their mobile phone number to pay in subsequent transactions (if they choose!)

How Do I Track My Order?

You can simply track your order from our login website.

How Can I Return a Product?

You purchased Recycled + Upgraded Denim product.  (Must contact us before return!)

Therefore, the product will have it’s own uniqueness. Please bear in mind! 😀

After receiving, 7days free of charge return (If obvious problem in it), After 14 days possible return – Only Gift card from Cheong Ba-G will be granted to the customers (Shipping fee will be charged)

We do high standardized quality control with system, so you might only see a good surprise with upcycled product ! Packaging must be unopened. 

Sometimes, the product will have real damages but it’s not common. Please let us know before you request for refund or return. (Must have contacted to us beforehand as we want to hear from you the story as well!) – If haven’t contacted to us beforehand, we will charge for shipping fee.

If there is obvious problem with the product, Returns or exchanges are on us within 7 days with free of charge. Changing mind wouldn’t be a reason for return or exchange as it will be customized from your order as made to order. However, we are posting a real product as it is if we have some stocks. After 14 days of product receiving date, the shipping fee will be charged to the customers if return. labels need to be intact as It contains denim origin.

As we do ‘Made to order’ by your request with favorite color, each every denim bag will have uniqueness. You will receive recycled and reusable = Upcycled pairs of jeans with all different condition and colors, thickness and textures like a limited edition so please understand when you purchase it as It is the sustainable upcycled product. 

After 30 days of product receiving, It will be considered as A/S. After 3years of purchasing, There is no A/S as It might be used a lot OR worn out. Remember it is upcycled product 😀 

However, We do believe the denim  always has got a beautiful unique, vintage story in it for very long as long as you want. We might consider discount gift card if you still want to continue to buy a new product.

A/S Shipping fee will be charged to the customers.

7 days Free Returns/exchanges can only be done in the country of purchase normally.

You can only exchange & return when it has faulty products, late deliveries and being overcharged if the price wasn’t set beforehand.

We can not do the refund, repair, replace if the customer change minds, breaks it accidently or on purpose, doesn’t follow the advice, ex washing instructions and takes it elsewhere to be fixed before coming to us. 

Possible at the store return

Our Full Price and Excess styles can be returned within 7 days, We will give gift card after 14days to buy the product. The same goes for Accessories that are unworn and in their original packaging. Returns can be made at our shop locations only. 

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